7 days provides a seamless rental experience from pick up to drop off. Leaving room for styling, traveling, stealing the show in your rental, and returning. You have 7 days from the time you receive the item to when it must be returned to us. If you're returning it by mail, please be sure to factor in shipping time. Longer rental periods are always welcome—just contact our team for help with your reservation.

Longer rental periods are welcome—just reach out to our team and we’ll help with your reservation. Our standard one-week rental is based on a single wear, and we do not offer reduced rates for early returns. We require a 7 day minimum rental.

Our rental calendar opens up to 3 months in advance, and once your request is approved for your selected dates, the item will be reserved for your rental meaning no one else can reserve it for those dates.

We recommend placing your order at least two weeks in advance to ensure timely delivery. Please note that we are not responsible for any shipping delays on orders placed less than six days before your event. However, if an order is placed seven or more days in advance and a shipping delay occurs, a refund may be applicable.

Please note that all rental sales are final, as outlined on our booking page. We strive to ensure the best possible fit for all of our clients. If you’re in Los Angeles, you’re welcome to book an appointment at our Santa Monica shop, where all rentals are available to try on before your rental. For clients outside the LA area, we recommend booking a virtual appointment with one of our stylists, who will help you select a style that fits best.

Because we operate on a consignment model, each item in our store belongs to another member of our rental community. With that said, you’re welcome to make temporary alterations that leave no lasting trace.

You can use the message feature located at the bottom of any listing to chat directly with the lister or our OpenClosit team. We’re also available via email at support@openclosit.com during store hours. We encourage booking a virtual styling appointment if you have specific questions regarding an item(s) online.

If you have requested a rental and are awaiting our team’s approval, you may withdraw your request at any time. Once your rental has been confirmed, we do not offer refunds as our consignment model pays the lister at the time of sale.

Because we operate as a marketplace connecting owners of designer fashion investments with renters, we pay out our consignors at the time of rental and cannot reclaim funds once distributed. In addition to the nature of rentals—ensuring items are worn responsibly and returned in excellent condition—this structure allows you to enjoy access to our shared wardrobe while understanding the terms of renting.

The dry cleaning fee is included in your rental and we take care of the process for you!

We ship anywhere within the US for $12 one way and $20 round trip.

See our HOW TO RETURN HIGHLIGHT on our Instagram page.

An item must be returned at the end of the 7 day rental period, unless otherwise agreed upon with OpenClosit. If returning in person, simply bring the item into our Santa Monica shop for your timely return. If you arrive outside of our listed store hours, please drop your item in our dropbox located in the back parking lot behind our shop. If returning via mail, use the shipping label provided during check out to send your item to our Santa Monica shop via UPS. OpenClosit is not responsible for late or lost shipments.

Yes, we accept returns by mail and aim to make the process as easy as possible. You can request a shipping or return label during checkout and we will ensure it arrives with your package for a smooth return. Just be sure to allow enough time for shipping so your rental is returned on time.

Yes! We accept rental returns by mail, courier, friend, or in person. We just ask that renters return items with care and in a timely manner. The return is ultimately the renter’s responsibility.

If your rental is returned late, a standard 7-day rental fee will be charged to the payment method linked to your account. This is because a late return can disrupt another renter’s reservation. We offer a 24/7 rental dropbox located behind the store for your convenience. If you arrive outside of store hours, you can simply place your return in the dropbox to ensure it’s returned on time.

If your item is returned damaged, or not returned at all, a partial or full damage deposit will be charged. In cases where the damage or loss exceeds the value of the deposit, you may be held responsible for the full cost of the rented items.

We offer a curated selection of designer pieces, popular among our frequent renters who are shopping for weddings, award shows, upscale events, and private parties. Whether it’s a black-tie affair or a fun night out, our collection provides elevated options for every occasion.

We authorize damage deposits on each of our items to ensure items are properly cared for and returned in a timely fashion. The damage deposit is charged to your account at the time of your purchase.

If paying with a credit card, a hold will be placed on your account. You will see a charge and a hold on your account. The hold will be released once your rental is successfully returned on time and without damages.

If paying with a debit card, your account will acquire 2 charges. The damage deposit will be returned to your account once your rental is successfully returned on time and without damages.

We are appointment-based, and require bookings to try on items in-store. You can schedule online in advance, or stop by the shop—appointments are often available with as little as 5 minutes notice.

Visit our Listing page online to submit an item for approval. Each submission is carefully reviewed by our style curator, and once approved, you’ll be notified if they’re accepted. From there, you can choose to either hand-deliver or mail your items to our Santa Monica shop to manage all aspects of rental. If you have any questions, please contact support@openclosit.com.

OpenClosit accepts consignment items with a retail value of $350 or higher including dresses, matching sets, handbags, and jewelry.

The lister receives 30% of each rental. Banking details are collected upon contract agreement, and your 30% rental earnings are automatically deposited into your account within five business days of your item being rented.

The minimum rental consignment period is 6 months. If your items rent well, we’ll keep them indefinitely so you can continue earning throughout the garment’s lifecycle.

We do not buy items to rent in our shop. We operate on a consignment only basis at this time.

Due to normal wear and tear, we don’t advise consigning anything you aren’t willing to part with.

With OpenClosit, you’ll enjoy a “fully-managed closet”. Meaning, once your item is approved and listed online, we take care of the rest. This includes storing your items in our Santa Monica shop, hosting in-store try-ons for each of your listings, communicating rental activity, shipping, dry cleaning, and payments. Sit back, relax, and track your earnings from your account.

If you are shipping your items to the store for consignment, you are responsible for dry cleaning and shipping prior to arrival. Once the item(s) are in our managed system, the dry cleaning and shipping fees are added to the rental price and we take care of both for you!

Yes! OpenClosit can help facilitate a 1-week pull of your listed item each quarter, so long as your item is not rented during your requested time frame. To confirm your rental, simply log in to your account, block your calendar, and we’ll have your item ready for pick up or delivery. No charges will be incurred unless returned uncleaned.

OpenClosit reviews each item to track activity and rental success. From there, you have the option to extend your consignment contract to continue listing or retrieve your items. Please note, normal wear and tear is expected during the 6 month rental period.

If the 6 month period is up, and you are not receiving rentals, please email support@openclosit.com to schedule a time to pick up your items.

OpenClosit and the lister agree on a damage deposit for each item to ensure proper care and timely return. This deposit is held at the time of rental and may be charged if damage or loss occurs and exceeds the rental price.

If your item is returned damaged, or not returned at all, a partial or full damage deposit will be charged.